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Mortgage Department Servicing Representative
Plans, organizes and coordinates all the activities associated with servicing mortgages including the mortgage secondary market portfolio, the construction loan portfolio, escrows and HMDA. Interacts directly with credit union members, service providers, and employees to facilitate efficient servicing of mortgages. Responds to all member inquiries concerning mortgage questions about payments, escrow collection or disbursement, escrow shortages and/or surpluses and ARM adjustments.
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