Account Alerts FAQ
What is the purpose of Alerts?
Alerts are designed to monitor your account and alert you whenever a transaction or action takes place.
What do I need to do to begin using alerts?
Simply enroll, add at least one valid email address and enable desired alerts.
How do I enroll in Alerts?
Simply click on the Alerts Online Banking menu option, setup your email address and you will be ready to use alerts.
How do I setup a new alert?
To setup a new alert, click on the Alerts menu option, and then click the Add Alert button. You can select the type of alert from the drop-down list. You can setup as many alerts as you like.
Do I need an email address to use alerts?
Yes, you will need to setup at least one valid email address to use alerts. Alerts will be cancelled by TLCCU if your email address is invalid. If you are using a spam filter or blocker, please enable it to receive emails from @tlccu.org.
Can I send alerts to more than one email address?
Yes, you can send an alert to up to five email addresses. You can send alerts to any device which has a valid email address, such as a cellphone or other mobile device.
How do I edit or delete a pending alert?
To edit or delete pending alerts, click Alerts, and then click My Alerts. Click on the gear to the left of an alert, there are “Edit Alerts” and “Cancel Alerts” links.
Can I send alerts to my cell phone?
Yes, you can send alerts to any mobile device or cell phone that has a valid email address. You may need to contact your mobile or cellphone provider for additional information.
How can I review my pending Alerts?
To review pending alerts, click Alerts, and then click My Alerts.
How can I review my Sent Alerts?
To review sent alerts, click Alerts, and then click the Sent Alert tab. The sent alerts are displayed along with the date and time it was sent.