1. Where do I go to find my mortgage information?
On your dashboard, in the listing of your accounts, click on mortgage loan. You should see "Mortgage Services" as one of the blue buttons, Click on "Mortgage Services."
This is a single sign-on to eStatus eConnect. You will be asked to agree to some terms and conditions. The following screen will be shown.
2. What information is available with the "Mortgage Services" button?
1. Payment Information
2. Loan Balances
3. Payment History
Click on the "+" for information on that payment.
3. How do I pay my mortgage from a different account number?
First you have to transfer to the other account. The easiest way to do this is transfer to any member, placing the funds into the savings account.
Then go into the account that you transferred the money into and has the mortgage loan and do a straight transfer to the mortgage.
4. What is the best way to make principal payments?
You can either come in to one of our branch locations, or call us at (517) 263-9120 for us to make a principal payment.
5. When will my payment show up in Mortgage Services?
When transferring from a TLC account to a mortgage loan, the payment will post at the end of the next business day. You will see your withdrawal from your TLC account immediately.
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Please do not enter your account number or social security number. If you need to send account information we urge you to use the secure form inside online banking or contact us at a branch location. (517) 263-9120.