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eStatements FAQ

Frequent Questions - eStatements

eStatements are electronic copies of your account statements. 

Opting into eStatements is quick and easy, just follow these steps:

  1. Log into Online Banking 
  2. From the dashboard, click on the "Documents" icon
  3. Follow the instructions and click "Submit"
Documents Icon

If you wish to sign up for VISA eStatements, click on "Visa Statement Preferences" from the Documents page, select "Electronic" and "Save".
Visa eStatements
You're now ready for eStatements! Starting with your next available statement from TLC, you will be able to access your online statements.

When it's time for your next monthly statement, you can access it with these simple steps:

  1. Log into Online Banking 
  2. From the dashboard, click on the "Documents" icon

Documents Icon

Your current eStatement is always at the top.  If you don’t see the statement you need, contact us for more help.

You can view up to 3 years of eStatements any time - day or night.
Yes, as long as you have access to the World Wide Web, you may use Online Banking from any location in the world, 24 hours a day, 7 days a week.

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Don't see your question?
We'd love to hear from you!

Please do not enter your account number or social security number.  If you need to send account information we urge you to use the secure form inside online banking or contact us at a branch location. (517) 263-9120.
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