Member to Member Transfer FAQ

Online and Mobile Banking operate in real time, so most transactions are reflected on your account immediately.

When transferring from a TLC account to a Mortgage Loan, the payment will post at the end of the next business day. To know if the transfer has been made you will see the withdrawal in your accounts transaction history.

Principal Only Payments can be made on most TLC loans (This does not apply to mortgage loans).

To make a Principal Only Payment click on the "Transfer" icon on your dashboard.

To transfer funds to a different TLC account or another member, you will use the "Member to Member" feature. This allows for an immediate transfer from one TLC account to another. These transfers can be schedule as a one time transfer, or recurring, and can be scheduled to transfer at a later date.

From your dashboard click on "Member to Member" icon.

To schedule a new transfer, tap on "+ New Member Transfer". You will see any active transfers that are scheduled under "Scheduled transfers"

This first page you fill out will be information about the account you would like to send TO.

Enter the first 3 letters of the member's last name (or business/trust name) you want to transfer to, their member number, their account type (share or loan), the share* or loan** ID, and the amount you want to transfer.

Checking the box next to "Save for future use" and entering a Nickname is helpful if you'd like to save this account information to use again in the future.

Tap next when you're ready to move on.

If any of the information does not match what is in our system, you will receive an error.

Please verify the information you entered and correct any mistakes. Tap next when you're ready to move on.

The next page is information about your account and the transfer you'd like to set up.

The "Transferring to" line with the words Edit Recipient will tell you who you're sending to, and give you an opportunity to go back a page if you selected the wrong recipient.

Tap on Select account next to From and select the share you'd like to transfer FROM. Enter the amount you'd like to transfer in the amount box.

If you'd like to set up a recurring transfer, tap "Once" next to frequency to pull up the frequency options.

Select your desired frequency from the list.

The Date box allows you to schedule the transfer go on a date in the future, or if you scheduled the transfer to be recurring will allow you to select the date you'd like that transfer to start. To have the transfer go immediately, leave that at Soonest Available.

Review all the information for your transfer. To edit the payment click Edit. Click "Submit" to finalize your transfer.

*All members at TLC have a Share 00. This is the required share for membership. If you are unsure of what Share ID to use, using 00 is a safe bet and will get to your desired member.

**Please note that you are able to transfer to any other share or loan with the exception of Mortgage Loans. In order to transfer to a Mortgage Loan you must use the account associated with the Mortgage Loan.

To edit or delete a scheduled transfer follow the steps below. The only thing you're able to edit is the amount of the transfer. If anything else needs updated, you will need to Delete the Transfer and set a new one up.

From your dashboard click on "Member to Member" icon.

You will see any scheduled transfers listed

Tap on the transfer you'd like to edit or delete.

From here you can change the amount of the transfer or tap Delete Transfer. If you're changing the amount, press save when you're ready, a new page will have you verify that change and tap save again.

If you are choosing to Delete the Transfer you will be presented with a page asking if you're sure.

Tap Delete transfer. The page will reload and you will see that transfer is no longer under the Scheduled transfers section.